Don’t just let your customers walk-in, let them feel welcomed.
Data Security for Retail Businesses
Mobile Application Design for Retail
Driving Retail through AI
The retail revolution beyond exponential
Smart Retail Technology Capabilities
As conscious consumers continue to define retail habits, digital transformation in retail is imminent. Retail technology spans its wings from packaging to inventory management to customer tracking and trend prediction. For any individual associated with retail, consumer or owner, employee or partner, retail technology is a part of their life. In a gist, technology will be a core driver of next-generation retail growth.
Cost and space savings, customer and supplier satisfaction – inventory technology helps retailers realize such business goals efficiently. Procal experts have enabled global retailers to overcome their scaling issues, multi-location logistics, and challenges due to disparate systems through their AI and Big-Data Analytics capabilities.
Deployed earlier in airports to assist travelers, Indoor Positioning Systems (IPS) are stepping into retail. Thanks to IPS, customers can access a map that helps them locate their in-store position and the requisite shopping items. In other words, targeted suggestions, tracking customer traffic, and item tracking get effortless with Indoor positioning in retail.
Gone is the era where retail teams faced data silos due to disparate sources, incoherent inter-team data flow, and the inability to realize the true potential of consumer data. Procal assisted retailers with AI and data analytics and helped increase their customer lifetime value, deliver personalized experiences and extract the hidden value in the consumer data to skyrocket business revenue.
Consumers can connect with a retail business via diverse touch points. Omnichannel integration allows retailers to deliver a distinctive, consistent customer experience across channels. At Procal, we believe that gaining trust from online consumers becomes effortless when we leverage retail technology to break the legacy that hinders the ability of retailers to provide a captivating consumer experience through omnichannel integration.
Leveraging retail technology to solve supply chain congestion helps cost optimization, revenue growth, and time-to-value reduction for retailers. Procal is a trusted partner in driving agile, productive, and scalable retail experiences for global retailers.
Voice-assisted technology in retail is slowly but steadily rising. Though retailers are capitalizing the voice search, leveraging the trend is still in its infancy. With experts foreseeing the pervasion of smartphones and the new-gen consumers of various age groups relying on voice search, Procal opines that voice commerce is all set to transform the future of retail.
Retail technology assists brick-and-mortar stores rejig customer experiences. While features such as self-checkout leave sales experts to guide consumers better, retail automation transforms buyer experience through online orders, pick-up in-store (BOPIS) process, faster delivery, and order tracking and helps retailers from customer disappointments due to stockouts.
For retailers, prospect conversion, customer retention, and loyalty are more than challenging amidst the competitive landscape. Fortunately, here come AI and Data Analytics to the rescue. Retailers can impress their customers through In-store interactive kiosks, intelligent point-of-sale terminals, signature-capture technology, and AI-driven immersive experiences – to name a few.
Augmented reality in retail helps make the impossible possible. From enabling customers to try their whole new wardrobe through superimposition to offering personalized suggestions for matching accessories, AR in retail is drastically transforming the shopping experience.
Say Cheese! Retail AI Bots are validating your authentication! With facial recognition technology, identity theft in retail will be a thing of the past. Facial recognition bots empower customer service teams to offer personalized recommendations deciphering customer emotions. The next-gen customer service is knocking, are you prepared?
Internet of Things
In-store app notifications, RFID tags, and targeted content based on location – are some of the far-ranging possibilities with IoT in retail. Procal believes IoT holds immense potential to alter consumer experience by improving accuracy and speed in their buying journey.
Robotic retail assistants
The sci-fi imagination of humanoids helping humans in shopping is now a reality. Robotics in retail is not just confined to assisting customers in the store but also can handle operations including stock verification, error identification, locating misplaced items, order fulfillment, and more. Did we miss drones? No, we won’t. How could we, when we are experts in designing AI-driven retail software?